FREQUENTLY ASKED QUESTIONS
What print sizes do we offer?
A4 (210 × 297 mm)
A3 (297 × 420 mm)
A2 (420 × 594 mm)
A1 (594 × 841 mm)
13 × 18 cm (5 × 7")
40 × 50 cm (16 × 20")
50 × 70 cm (20 × 28")
70 × 100 cm (28 × 40")
For custom sizes, please send me an email.
When will my order be shipped?
The shipping preparation time is our processing time and does not include the actual delivery time of the respective shipping service provider.
All prints and frames are made to order.
My usual processing time until dispatch is 2–5 business days, for framed pictures 5–7 business days.
Returns & Exchanges
Returns and exchanges are possible within 14 days of receiving your order.
Currently, I do not offer free returns, meaning the cost and shipping of the return are your responsibility. I recommend always sending returns with tracking.
For more details, please refer to our return policy.
I have another question
For all order inquiries, please email purepeachstudio@gmail.com